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What to Expect
FalconER is located in 1241 Freedom Road Cranberry Township, PA 16066. There are plenty of parking spots, many of them located ten feet or less from our front door.
When you come into our urgent care center, you will see a brightly lit, clean and spacious reception room. You will then be greeted by a friendly staff member, and asked if you would like to see one of our many board certified physicians. For verification purposes you will then be asked for identification, and your insurance card. You will then have to fill out our required single page registration form, if you haven’t already done so via our online registration.
While you wait, which will be no longer than ten minutes, our receptionist will ask if you want coffee, tea, or a bottle of water to drink.
As soon as an exam room opens up, a member of our clinical team will greet you and walk you down to the open room. During this time, we will gather relevant health information including, vital signs, health history, medications, and any other information that can help us efficiently diagnosis your ailment.
Once all the information we need is gathered, one of our board certified physicians will join you in the examination room. He or she will go over your symptoms, provide a thorough examination, and determine if any further digital x-rays or laboratory testing is needed. Upon examination, our physicians will be sure to address any questions or concerns you may have; we want to make sure each patient is comfortable with the diagnosis and fully understands the physician’s instructions.
After the physician has finished all examinations and answered all patient questions, a member of our clinical team will return to the exam room with discharge instructions and any needed prescriptions. We will e-prescribe or e-fax your prescription to the pharmacy of your choice so that the prescription will be filled and ready for you upon leaving our center. A member of the clinical team will then ask if you have any other questions or concerns. Provided you are comfortable with the doctor’s diagnosis and have no other questions, we will walk you back to the door, and you will be on your way to a speedy recovery!
We are looking forward to providing you with a quick and efficient health care option from professional and board certified doctors. For more information, feel free to give us a call at (724) 235-6000