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  • How does urgent care work?
  • FalconER treats patients with non-life threatening illnesses or injuries who need attention quickly. Appointments are not required and we are open 7 days-a-week with extended hours.


  • How does urgent care compare with the ER or primary care physicians?
  • Life-threatening conditions require a costly trip to the ER. For everything else, there’s FalconER urgent care. A 2009 Merritt Hawkins study showed the average wait time for an appointment with a primary care physician was over 20 days and the average ER visit lasts over 4 hours according to a 2010 report from Press Ganey.


    Visiting FalconER instead of the ER can save you not only time, but money. According to a recent study, the difference in cost between an urgent care visit and a trip to the ER for the same diagnosis can be up to $600. Utilizing urgent care for non-life-threatening conditions could save the U.S. healthcare system over $18 billion dollars annually.


  • Are all urgent care centers created equal?
  • No. Unlike some urgent care centers, FalconER maintains a licensed doctor onsite at all times to ensure quality care for higher acuity patients and a visit to FalconER costs a fraction of a trip to a hospital-affiliated urgent care.


  • What insurance plans does FalconER accept?
  • While insurance is not required, FalconER accepts all major insurance plans, including UPMC, Aetna, Highmark, Medicare, Auto, Traveler’s, and Workers’ Compensation and commercial insurance. In the unlikely event that FalconER is not contracted with your insurance carrier, we will care for you and provide you with all the necessary paperwork to seek reimbursement from your insurance.


  • What if I don’t have insurance?
  • No problem! FalconER will work with you, providing affordable self-pay rates. Payment is due at time of service.


  • What forms of payment does FalconER accept?
  • FalconER accepts cash, personal checks, and all major credit cards. Payment is due at time of service. Employers may call to inquire about establishing a corporate account.